I purchased a new 2025 Ranger Lariat and the overall process was highly professional and knowledgeable by all staff involved throughout the process.

We had no issues. We got services needed and we were in and out. The oil change and brake flush were fine. Even had the car washed after!

Mike Myers was very easy to work with and addressed all my questions. Your team was very professional.

The process was flawless and I have heard great things about the service department at this dealership.

I bought a used expedition max from them. A few weeks later, I noticed the windshield started leaking. The dealership paid for the repair. Great communication before during and after the purchase.

Enjoyed working with Beau Townsend!! Great dealership.

Great customer service, from sales to finance. Jay Mittelstad thas been our go to sales guy for about 7 years. He goes above an beyond for his customers, rather first time buyer or repeat buyer. Finance, Mike Schmidt, makes the process quick and painless. These guys are who keep us coming back to Beau Townsend!

We have had an appt for a week now. Received call from Kristen/kaitlyn?. All info on the problem was relayed to her. Appointment was for 0740. Truck taken in and dropped off prior to 0740. She texted me stating that they had been busy this morning, this was at 1100. She then called me stating that they were just putting the truck into maintenance and I told her to take the damn truck out of maintenance and that I would be in to pick up. This appt was costing me 200$ for the deductible-just to look at it and see what is wrong, no repair included. So I go to pick my truck up and was met with the very rude and unprofessional Kristen/Kaitlyn and her brood of other unprofessional, incompetent peers. I became mad at the treatment that I had received and was now receiving from this business. I then voiced my opinions, they did not appreciate. Horrible management, horrible service, horrible people

My experience at Beau Townsend Lincoln was very disappointing. After locating the exact car I had been searching for at this dealership, which is 3 1/2 hours from my home, I spoke with salesperson Mike Myers over the phone and made arrangements to purchase the vehicle. This purchase was a cash deal/no financing, therefore the arrangements we discussed over the phone prior to traveling to the dealership included acceptable method of payment. Upon arriving at the dealership, I never once felt like Myers was appreciative of my business and the distance I traveled to do business with Beau Townsend Lincoln. While finalizing the paperwork for the purchase, Myers indicated there was a little hiccup, and the dealership was unable to accept the method of payment he told me was acceptable when we spoke on the phone the prior day (less than 24 hours prior to my visit to the dealership), as there had been a change in their policy. This was frustrating, however, I wanted the vehicle and had invested an entire day of my time to travel to the dealership to purchase the car. Therefore, I asked for wire instructions, so that I could have the funds wired from my bank to the dealership. Myers then advised me that even if the funds were wired, there would be a 3-4 day wait for the wire to clear. Having been in banking/finance for more than 35 years, I knew this was not true. I then asked to speak to someone in management, and Myers shook his head ‘no’, indicating I could not speak to a manager. I was livid! After exiting the dealership, I decided to place a phone call to management, as I felt they should be aware of how I had been treated. General Manager Tom Brunswick told me that Myers had advised me incorrectly on acceptable payment methods. He said he contacted the owner of the dealership and was given the ok to accept my payment. I agreed to complete the purchase, but asked for any other salesperson to complete the transaction. Brunswick agreed to handle the deal himself, however, as the only ‘brand expert’, Myers would be the one to demo the cars’ features, which I agreed to. At the conclusion of his demo, Myers had the audacity to tell me that I would be asked to complete a review, 7-10 days after the sale, and if I were not able to leave him a 5 star review, to not leave any review at all!! Myers inadequacy continued, as approximately 4 days after I purchased my vehicle, he sent me a message indicating he was going to send me a couple Lincoln keychains in the mail. That was 3 weeks ago, and no sign of any keychains. My advice would be….find any other Lincoln dealership you can and avoid this ‘salesperson’ completely!

The service here is the best! Katey is always so friendly, it's a pleasure to work with her. I came in early and they took me right away and I was driving out earlier than expected. I trust the work that's being done and I appreciate the fast service.

Quick lane, under Nathan's management, is excellent service. He has knowledge, integrity, and kindness, and explains things well.

I have been going to this dealership for 15 years now, third vehicle with them and will go back

I bought a new 2025 Ford Mustang Premium and the overall experience was great. The staff was professional and friendly, they made the purchase process go very smooth.

Overall fantastic experience. Salesperson was very helpful explains everything. Never felt pressured to make a decision.