Tony was great, a hard worker dedicated to doing his best

Been a Beau Townsend Ford customer for 16 years. I have been personally responsible for myself; friends and family purchasing 9 vehicles. Took my truck for A/C repair to their quick lane service center. They replaced my compressor and charged me $1,400. It quit working, took it back they wanted to charge me an additional $900 for a leak. When complained they basically bullied me. Called their General Manager "Jamie Spencer" and he did not bother to call me back. Was getting ready to purchase a new truck. "It will not be from Beau Townsend" Nor will they ever service another one of my vehicles. M Disney

Shaun Frost was very helpful and professional when dealing with me and my wife. We had a lot of questions and Shaun handle each question with ease. I was pleased with the attention to detail and knowledge Shaun has, which led to us purchasing a new vehicle with Beau Townsend. I look forward to continuing our future car buy experience with this dealership. Also, they gave me fair trade-in valve for my vehicle, no low balling just honest valve which was refreshing in today car buying experiences.

Very pleased with the overall experience! Justin and Johnny were great and answered all of our questions. I highly recommend Beau Townsend to others!

Josh was great to work with. Very professional but down to earth. Thank you for an excellent experience.

The best experience from the first text, to Justin Jacob helping me set-up my phone to my new car. Thank you Jacob and Beau Townsend my new favorite dealership

If it were not for the service department lacking in most areas (this is not just coming from me I hear it from a lot of customers) I’d give Townsend a 5 star and this is more of a 3.5 star rating. Tyler Bosenberg (hope I spelled that right) is amazing and I have bought a lot of new and used cars from him and will continue todo so I highly recommend Beau Townsend ford and Nissan for a new or used car. Service department (other than the quick lane which I have had no problems with) not so much.

We had a great experience. Huge selection of vehicles with friendly salesman and no pressure finance guy. It was worth the drive to Vandalia.

Great attention to detail and all staff seemed in tune with providing good service. Highly recommend .

We were looking to trading our 2018 Jeep Wrangler Sport Unlimited for a Bronco. Johnny Gibson was our salesman and was extremely helpful in helping us navigate the best deal we could get. Great service from the sales team and especially Johnny Gibson, a special thank you!

An awesome experience. Everybody was very professional and knowledgable.

I was extremely pleased … The guys on my service was very attentive and Patient with me.. my car rides so well now ..

Great place to visit when shopping for a used vehicle, truck. No pressure sales! Got us a good deal on a used F150 😊

Katherine Eckley was a great advisor and a great professional and knowledgeable person. She is a great asset to your company. I would like to thank her for helping us Tom Kirkham